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Newegg sold fake Core i7 "Demo units"

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Newegg sold fake Core i7 "Demo units"

Postby 18Hz » Mon Mar 08, 2010 9:59 pm

hardocp.com

After talking to several sources on this, it seems that Newegg was in fact selling counterfeit Intel processors... ...From the outside of the box, you can see where a cursory glance would pass these off as real. Once you open the box, which is supposed to be sealed till it gets to the customer, you can easily see that things are not right. The "book" of blank pages stapled together is supposed to be the instruction manual. Checking out the label on the box you see that it is very believable.



Customer who got a fake Core i7 920

Another customer who got a fake core i7 920

Newegg's PR wrote:"Newegg is aware of a shipping error that occurred with certain recent orders of the Intel Core i7-920 CPU. After investigating the issue internally it appears one of our long term partners mistakenly shipped a small number of demo boxes instead of functional units. Our customer service team has already begun proactively reaching out to the affected customers. In line with our commitment to ensure total customer satisfaction, we are doing everything in our power to resolve the issue as soon as possible and with the least amount of inconvenience to our customers."

Intel wrote:...our security/tech support guys have a few incidents on this today they are investigating. Stay tuned!


I know a few of you guys shop there, so when i find this i throught that i should show you.
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Re: Newegg sold fake Core i7 "Demo units"

Postby Color me Banana » Tue Mar 09, 2010 12:01 am

Sounds like they just got a box of demo packages mixed up with the real ones, no harm really im sure they'll be giving out refunds or reshipping for free. I don't think Newegg would expect to be able to get away with selling fake parts on purpose.
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Re: Newegg sold fake Core i7 "Demo units"

Postby panda » Tue Mar 09, 2010 12:51 am

Probably just a minor misplacement mistake, no biggie.
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Re: Newegg sold fake Core i7 "Demo units"

Postby wolfe » Tue Mar 09, 2010 1:07 am

lol i like how on the 2nd video he says there's spelling errors on the box and it came from newegg
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Re: Newegg sold fake Core i7 "Demo units"

Postby Silvar » Tue Mar 09, 2010 1:11 am

panda wrote:Probably just a minor misplacement mistake, no biggie.
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Re: Newegg sold fake Core i7 "Demo units"

Postby nubblecakes » Tue Mar 09, 2010 1:34 am

Regardless of it being a mistake, it still shows how bad Newegg's shipping is nowadays.

The two parts I've ordered in the past year were so badly packed. The Soundcard I ordered had a bent PCI bracket (no damage to the board, fortunately) and the EPOWER Juicebox I ordered was DOA, which I had to RMA. The shittier part is, the shipping fee to send it back was more than it was to have it delivered, AND they charged a whopping $30 restocking fee for a dead product. Fuckin scam.

Since it was my dad's money, I had no place to argue with Newegg even if I wanted to.


I think I've just lost all faith in Newegg. Might choose a different site when I start building my next computer.
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Re: Newegg sold fake Core i7 "Demo units"

Postby Witchhunter » Tue Mar 09, 2010 1:46 am

nubblecakes wrote:Regardless of it being a mistake, it still shows how bad Newegg's shipping is nowadays.

The two parts I've ordered in the past year were so badly packed. The Soundcard I ordered had a bent PCI bracket (no damage to the board, fortunately) and the EPOWER Juicebox I ordered was DOA, which I had to RMA. The shittier part is, the shipping fee to send it back was more than it was to have it delivered, AND they charged a whopping $30 restocking fee for a dead product. Fuckin scam.

Since it was my dad's money, I had no place to argue with Newegg even if I wanted to.


I think I've just lost all faith in Newegg. Might choose a different site when I start building my next computer.


I've never had any problem with them. Always gotten excellent customer service.
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Re: Newegg sold fake Core i7 "Demo units"

Postby nubblecakes » Tue Mar 09, 2010 2:16 am

No fair. :|
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Re: Newegg sold fake Core i7 "Demo units"

Postby Lothar » Tue Mar 09, 2010 3:53 am

nubblecakes wrote:No fair. :|

Ya, but would you REALLY want to piss of Witchhunter?
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Re: Newegg sold fake Core i7 "Demo units"

Postby Infamous » Tue Mar 09, 2010 4:46 pm

Lothar wrote:
nubblecakes wrote:No fair. :|

Ya, but would you REALLY want to piss of Witchhunter?

Yeah, think about it nubbles...
All you can do is use your music and torture them or something... Or try at least.
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